Testimonials 4.9/5 based on 260 reviews
WILLIAM LAW
"Very prompt, reliable and safe trip. Charlie was very professional and friendly."
16 Jan 2021
Verified Rider
CHARLOTTE JONES
"Great"
30 Sep 2020
Verified Rider
CLAIRE OAKLEY
"Great service, very happy
Would use again "
28 Sep 2020
Verified Rider
LORRAINE FRANKLIN
"lovely pleasent bloke"
02 Sep 2020
Verified Rider
SOPHIE WALSH
"Fantastic service, he was great!"
30 Aug 2020
Verified Rider
ANTHONY WARD
"Excellent prompt service, clean car with a professional driver"
24 Aug 2020
Verified Rider
LAURA SMITH
"Driver was very polite, professional and friendly. Timings were perfect would definitely recommend. "
10 Aug 2020
Verified Rider
KATE WHITTY
"Rob's taxi service is great and always accommodating to any changes we have.
"
22 Jul 2020
Verified Rider
EDWARD LAW
"Excellent - everything went to plan!"
04 Jun 2020
Verified Rider
JULIAN BALLINGER
"Excellent "
15 Mar 2020
Verified Rider
LYNDSAY PREWER
"Prompt, friendly and a good driver."
08 Mar 2020
Verified Rider
AARON BRETT
"Driver very professional"
28 Feb 2020
Verified Rider
ANGELA
"Nice journey. Went the long way round and was more expensive than the first time a used your service to the same place but it was a pleasant part of my day. Thank you."
27 Jan 2020
Verified Rider
LIBERTY ROBERTS
"Nice polite driver."
27 Jan 2020
Verified Rider
STEPHEN FLETCHER
"Excellent, as always "
25 Jan 2020
Verified Rider
LOUISA VERGERS
"Rob was a wonderful driver and his communication was very clear, he was on time and was very pleasant and professional, I will use him again"
24 Jan 2020
Verified Rider
STEVE GERLACH
"Driver and car all good. The trip was expensive for the distance covered."
15 Jan 2020
Verified Rider
REGINA SUGAJEVA
"N/A"
14 Jan 2020
Verified Rider
NEIL ADAMS
"Excellent service - booking easy - taxi bang on time - driver great "
28 Dec 2019
Verified Rider
LOUISE FRIER
"Brilliant "
26 Dec 2019
Verified Rider
GEMMA MEECH
"great service, very flexible"
16 Dec 2019
Verified Rider
RICHARD POWELL
"Taxi was fine"
13 Dec 2019
Verified Rider
ZOE BULL
"Great thank uou"
01 Dec 2019
Verified Rider
SUE HOLFORD
"Excellent service. Both drivers on time. Good local service"
20 Nov 2019
Verified Rider
GIACOMO GATTI
"Very good service. The driver arrived on time and was friendly and polite. We also had a nice chat during the journey. Highly recommend."
17 Nov 2019
Verified Rider
PHILIP OSMOND
"Early, very helpful with bags and really good route knowledge! Thanks "
12 Nov 2019
Verified Rider
ANGELA GORDON
"All round good experience. Thank you Forhad."
10 Nov 2019
Verified Rider
STUART MILLINGTON
"Excellent Service but a little expensive"
07 Nov 2019
Verified Rider
PAUL ROBINSON
"excellent service. On time and in contact to keep updated. Strongly recommend."
03 Nov 2019
Verified Rider
JULIA GRAY
"The booking never appeared in my TaxiCode app, it still doesn't show as a past booking either."
28 Oct 2019
Verified Rider
JO WESTERN
"Perfect"
20 Oct 2019
Verified Rider
ANDREW MACMILLAN
"Very good service. Thank you "
13 Oct 2019
Verified Rider
KATHRYN OSBORNE
"Great service "
11 Oct 2019
Verified Rider
MARK CARTER
"great service"
30 Sep 2019
Verified Rider
GARY OSWALD
"Excellent service. Friendly driver. Good journey. "
22 Sep 2019
Verified Rider
SARAH PERKINS
"Our driver Barry was lovely!"
15 Sep 2019
Verified Rider
TREENA ROSSITER
"Excellent service, friendly helpful. "
06 Sep 2019
Verified Rider
ROB WHITE
"Top driver, even stopped for me to use the toilet en route. Highly recommended!"
05 Sep 2019
Verified Rider
PHILIP SHARPE
"Service was excellent. Taxi was in the right place at the right time and the journey to Alton was fine"
05 Sep 2019
Verified Rider
STEPHANIE WEST
"Brilliant, really flexible. Good value "
27 Aug 2019
Verified Rider
SAM SARJUDEEN
"Relaxed drive, good conversation."
27 Aug 2019
Verified Rider
JUSTYN POTTER
"All worked to perfection.
Thanks
"
27 Aug 2019
Verified Rider
EMMA CROUTEAR
"A fantastic service. Thank you Rob."
18 Aug 2019
Verified Rider
SUZANNE OWEN
"Very good communication from the driver "
17 Aug 2019
Verified Rider
MIKE STACEY
"Great job, good communication from drivers for both departure and the return trip. I would most definitely use this service again. "
05 Aug 2019
Verified Rider
RYAN HICKS
"."
26 Jul 2019
Verified Rider
LUCY HOOLE
"Brilliant service. Will use again"
16 Jul 2019
Verified Rider
SALLY MOSLEY
"Easy booking, good communication and reliable service"
03 Jul 2019
Verified Rider
RICHARD WHITAKER
"It was easy to book via the website, reassuring that Rob contacted me immediately to confirm arrangements, and convenient to pay in advance online. The drivers were on time for each journey, both trips were comfortable and on the way to the airport Rob found an alternative route to avoid a serious traffic jam on the M3. "
28 Jun 2019
Verified Rider
CLARE CROFT
"Cannot find words suitable enough to express how this went. Thank you for making us feel comfortable and valued. We will definitely book more journeys and recommend you to friends and business associates. "
29 May 2019
Verified Rider
PAUL MASSAM
"Great service"
29 May 2019
Verified Rider
PHILIP OSMOND
"Excellent service as always!
Thanks :-)"
27 May 2019
Verified Rider
PHILIP OSMOND
"Perfect thanks!"
21 May 2019
Verified Rider
VICKY CORNALL
"Great service. Will use again!"
11 May 2019
Verified Rider
PETER RICHIE
"Great pick up"
04 May 2019
Verified Rider
LYNNE HOGAN
"Great service, very friendly driver and would definitely recommend/use him again.
He arrived on time and dealt very professionally with a member of our party who was unfortunately not well on part of the journey. "
28 Apr 2019
Verified Rider
EDMUND PEEL
"Great service, on time, thank you"
28 Apr 2019
Verified Rider
STEPHEN FLETCHER
"Excellent, thank you Rob "
17 Apr 2019
Verified Rider
AMELIA NEATH
"He was very friendly and turned up on time"
02 Apr 2019
Verified Rider
DAVID YATES
"Very happy "
29 Mar 2019
Verified Rider
MICHAEL VILLEMIN
"Keep up the 1st class work"
28 Mar 2019
Verified Rider
TRISTAN MEARES
"."
24 Mar 2019
Verified Rider
ANGELA OWEN
"Great service, will use again"
23 Mar 2019
Verified Rider
IAIN COOPER
"All good"
14 Mar 2019
Verified Rider
KEVIN LILLIS
"Thank you"
09 Mar 2019
Verified Rider
DAVID JARVIE
"Efficient journey - pleasant driver - on time - no problems - will use again."
07 Mar 2019
Verified Rider
LAURA COPPIN
"First time user will definitely use again. Great to pay in advance on credit card. "
06 Mar 2019
Verified Rider
LIZI POTTER
"Prompt, polite and very flexible as had to change our collection time on the day. Would use again! "
03 Mar 2019
Verified Rider
JOHN KNIGHT
"Excellent"
01 Mar 2019
Verified Rider
MELANIE LOMBARD
"On time and good service. "
27 Feb 2019
Verified Rider
ANDREW LOCKETT
"I'm not normally a complainer, I can understand things do not always go smoothly and that people make mistakes. But I do get seriously annoyed when lack of logic and complete stupidity come in to play. Due to short term emergency I book a taxi to get us to the railway station to get to the airport for a flight. I would have spoken to someone, preferably, but here is a website that manages it all for you, wonderful. So I book in the evening for 8am pick up. You e-mail me at 4:30 in the morning saying it can't be done by original driver and I need to rebook, click this link but you only have a short time? Seriously? at 4:30 in the morning?!? I didn't suddenly not need a taxi anymore did I? Why the hell did you not just put it with the first driver who COULD do it? I wake up at 6:30 in the morning to get ready to find I am £55 out of pocket and no taxi. Can you imagine how stressful that is when you have to fly and all your money left in your account is gone. I can't even begin to express how unbelievably stupid I think that system is. Who wouldn't want to just have the next replacement taxi. I think you need to seriously consider the process of the website. Surely the whole reason is to make the customer experience more smooth, so just get them a taxi for goodness sake. If I had just phoned around I would have been told, no, no, yes. Done. So how does your site help anyone if it just lets drivers cancel and doesn't arrange a replacement, literally, what is the point? "
26 Feb 2019
Verified Rider
LEE WHITEHEAD
"Good"
26 Feb 2019
Verified Rider
DIANE MILLER
"Efficient, friendly and very helpful. We would highly recommend."
12 Feb 2019
Verified Rider
SARAH BREWIN
"Great service thanks"
07 Jan 2019
Verified Rider
HENRY RICHARDS
"Very good service and easy to book. Thank you "
03 Jan 2019
Verified Rider
LOUIS TICKNER
"The manager got in touch to let me know the details promptly and the taxi was waiting at the booked time. An excellent service, thank you. "
13 Dec 2018
Verified Rider
BARRY STAGG
"Rob's service is excellent. He was courteous, helpful, prompt and reliable; we felt completely safe in his hands."
11 Dec 2018
Verified Rider
GEOFF BROOKS
"Great service from Rob again. Highly recommend to anyone needing an airport run."
06 Dec 2018
Verified Rider
TOBY LUSCHER
"Very good. Taxi arrived 5 minutes before requested time, which was perfect.
No problem; good service."
26 Nov 2018
Verified Rider
SARAH MASON
"Excellent "
18 Oct 2018
Verified Rider
JOHN ASHMORE
"Rob provides a superb service and was very responsive to questions and messages - I thoroughly recommend him! "
14 Oct 2018
Verified Rider
KATHRYN OSBORNE
"Excellent as always, certainly our first choice every time. Thanks Rob."
11 Oct 2018
Verified Rider
ROB WHITE
"Both legs of the journey were very pleasant; drivers arrived on time and Rob waited for my late flight on the return leg. Communications were excellent with both drivers confirming the pick-up. Very happy."
08 Oct 2018
Verified Rider
BEN MURPHY
"Reliable efficient service"
24 Sep 2018
Verified Rider
SCOTT JONES
"Very happy with the driver, vehicle and journey."
17 Sep 2018
Verified Rider
DAN ETHERINGTON
"Really great service from Robb. Good communication and a really safe smooth journey each way. Thanks Robb. "
08 Sep 2018
Verified Rider
JACK TROWBRIDGE
"On time, great journey!"
28 Aug 2018
Verified Rider
CATHERINE CATTO
"Great service. On time. Friendly. And easy to book! "
11 Aug 2018
Verified Rider
GRANT SABLE
"excellent friendly service"
11 Aug 2018
Verified Rider
SARAH GOODWIN
"Rob was really helpful and friendly"
04 Jun 2018
Verified Rider
BECKY ROBINSON
"Taxi arrived on time and the driver was very friendly."
22 May 2018
Verified Rider
ALEXANDRA
"Fast, on time, very clean and friendly driver. Great service!"
22 May 2018
Verified Rider
AMANDA WILLIAMS
"Great"
13 May 2018
Verified Rider
ANNA
"Brilliant service, very punctual and good value for money."
02 May 2018
Verified Rider
JOHN LIM
"Rob turned up earlier than expected and was very friendly and helpful. I would use him again for future taxi bookings to Heathrow."
13 Apr 2018
Verified Rider
JON MOUNTFIELD
"Good easy service-personal service from rob"
03 Apr 2018
Verified Rider
MIKE STACEY
"All was good."
25 Mar 2018
Verified Rider
AMY THORPE
"Great service with a smile."
16 Mar 2018
Verified Rider
PHILIP GIBBARD
"Rob provided an excellent service. Collecting us in exceptionally adverse weather conditions when no other taxi firms would consider it. Would highly recommend."
03 Mar 2018
General Feedback
STEPHEN FLETCHER
"Rob was courteous, punctual and the car was clean and comfortable, what more can I say!"
22 Feb 2018
Verified Rider
MICHAEL GOWLAND
"On time . Good service"
16 Feb 2018
Verified Rider
SUE OWEN
"Really easy booking process through the website. Secure payment taken in advance so no doubts about cost. Great communication immediately after booking and giving driver / car details. Car turned up in the right place at the right time. Will happily use again. Great service"
12 Feb 2018
Verified Rider
KRISH PEARCE
"Rob was very good even gave me other taxi numbers when you messed up my other booking & I was left without transport for 16 people three days before the event. "
07 Feb 2018
Verified Rider
ELIZABETH KERRIGAN
"on time. Great service."
18 Jan 2018
Verified Rider
PAUL REES
"Prompt service on both journeys, thank you"
03 Dec 2017
Verified Rider
EDDIE SHORT
"Rob provides an excellent and friendly service"
13 Nov 2017
Verified Rider
STEPHEN FLETCHER
"Rob was polite on time and helpful. The car was clean and quite adequate for the number of passengers and luggage.
Rob drove responsibly but got us there in good time taking into account traffic conditions.
would definitely use again."
31 Oct 2017
Verified Rider
OLIVE HOARE
"We were very pleased with the taxi service. Everything was fine. 5 stars all round."
29 Oct 2017
Verified Rider
DAVID KNIGHT
"Thankyou great service "
19 Oct 2017
Verified Rider
ALISON JOY
"Great service and really easy to book online. thank you."
15 Oct 2017
Verified Rider
JULIA SOUTH
"Rob was great. Confirmed booking by text and picked up at an earlier time than planned, as was free to do so. Would certainly use his services again."
15 Oct 2017
Verified Rider
MARGRIET LACY
"Rob is a very courteous and helpful driver. I very much appreciated his getting in touch with me via e-mail after I made the reservation. "
10 Sep 2017
Verified Rider
HANNAH COXON
"Very good service from Rob, rate very highly and would use again, thank you!
Hannah"
27 Aug 2017
Verified Rider
JOE TROSZOK
"Thank very much, great service"
27 Aug 2017
Verified Rider
DAFFEY
"We did not thank your driver who took us to Gatwick last Thursday morning,we rushed off as there had been a delay due to traffic.
Tony was very good ,and we were in good time.
We are very happy to recommend your service."
19 Aug 2017
General Feedback
ZOE MACWILLIAM
"First time in Alton and only service I could find that I was able to book and pay quickly and easily online, friendly service and good value. Would recommend!"
13 Aug 2017
Verified Rider
LARA ATKINS
"First time user of Rob's taxis. The whole process was excellent, from the online booking tool, the text messages back confirming. Rob was early picking us up and kept us informed at all times. Definitely would recommend him and will use him again!"
01 Aug 2017
Verified Rider
LARA
"First time user of Rob's taxis. Brilliant, kept me informed at all times, turned up on time, great service. Will definitely use again!"
31 Jul 2017
General Feedback
SARAH BLAIR
"Prompt and friendly "
30 Jul 2017
Verified Rider
LYNNE PEGLER
"Very good service"
19 Jul 2017
Verified Rider
ANNE JACKMAN
"Always get great service from Rob...
Thank you"
16 Jul 2017
Verified Rider
ELIZABETH DAVIES
"We cannot praise Rob highly enough, he collected us from a wedding venue, dropped us off at the hotel and collected us the next morning having already collected another member of the family for which he went out of his way to do at rather late notice. Friendly and helpful, will definitely use him again if we are in the area."
12 Jul 2017
Verified Rider
SCOTT MARSH
"Very good professional service "
10 Jul 2017
Verified Rider
MARK STAYT
"Punctual efficient service"
29 Jun 2017
Verified Rider
TEX GARBUTT
"Good respectful driver who took great care to get me to my destination on time."
05 Jun 2017
Verified Rider
IAN ROBINSON
"Rob was friendly and cheerful, despite the delay in the flight.
A comfortable ride to my destination. Couldn't be happier with the service."
02 Jun 2017
Verified Rider
SCOTT MARSH
"Good service and conversation. I will definitely use this service again. Thanks. "
30 Apr 2017
Verified Rider
CAROLINE FEARON
"Very good and timely. Patient too as we were late at collection time ourselves. "
07 Mar 2017
Verified Rider
JANE CLIFTON
"Reliable and friendly service I shall use your service again- Thank you"
19 Jan 2017
Verified Rider
SOPHIE BELLO
"Turned up early and waiting so patiently for us, absolutely lovely guy, good chat and safe driving! "
08 Jan 2017
Verified Rider
ROBIN OLIPHANT
"All round excellent - many thanks."
07 Jan 2017
Verified Rider
BRETT JACKMAN
"Rob very punctual and always courteous... very happy with service thank you..."
02 Jan 2017
Verified Rider
ROY PAGE
"Excellent communication re Christmas night pickup at mid-night. Arrived early, excellent manner. Very pleased would recommend and definitely use again. Many thanks"
26 Dec 2016
Verified Rider
SARAH WILLIS
"Very reliable and easy to book"
19 Dec 2016
Verified Rider
PAUL LARBY
"the system worked really well and the driver was very good"
14 Dec 2016
Verified Rider
BRET MARTIN
"Great driver as always."
14 Dec 2016
Verified Rider
PHILIPPA BOARDMAN
"The driver was charming, the journey excellent and he arrived exactly on time.
Great to also have pre-paid the journey"
11 Dec 2016
Verified Rider
VERONIQUE GENOT
"It was my first experience with Taxicode. I was very pleased with the service and will be going back Taxicode for my next trips to UK."
04 Dec 2016
Verified Rider
BECKY ROBINSON
"Great experience. Easy to book. Received great communication from the driver. Will definitely book a taxi this way again."
21 Nov 2016
Verified Rider
OWEN ARNOT
"Excellent service to and from Gatwick. Punctual, arriving at Gatwick and home as per schedule."
01 Nov 2016
Verified Rider
ANTHONY PETERKIN
"Great"
23 Oct 2016
Verified Rider
JACQUELINE SEYMOUR
"Managed to find an alternative can at original price despite most local firms unable to do the journey or wanting 3to times the date we paid."
19 Oct 2016
Verified Rider
S STEVENS
"Taxi driver very courteous, flexible and prompt.
"
15 Oct 2016
Verified Rider
RICHARD EVANS
"Very punctual so great!"
09 Oct 2016
Verified Rider
MICK FORD
"all good"
01 Oct 2016
Verified Rider
STEPHEN FLETCHER
"Rob was great, flexible to our needs, on time and efficient. Thanks."
19 Sep 2016
Verified Rider
NICKIE DASTE
"Great service, on time and lovely driver,
thanks again,
Nickie"
31 Aug 2016
Verified Rider
CHRIS TURNER
"Easy to book and made stress free by our driver who contacted us right away to confirm the booking and provide direct contact details. We had to wait 10 minutes for our driver at pick up as the airport was busy but he was in contact with us by text so we always knew what was happening. Very happy with the service! "
31 Aug 2016
Verified Rider
MICK FORD
"Very friendly and efficient. On time and helpful."
04 Aug 2016
Verified Rider
MARK GORHAM
"Rob was great on time and very professional. "
31 Jul 2016
Verified Rider
CAROL BROWNLEE
"Driver was spot-on time and it was an early start! Thanks."
18 Jul 2016
Verified Rider
SEB GALE
"Fantastic, will definitely recommend. "
05 Jul 2016
Verified Rider
NIKKI HALL
"Great "
06 Jun 2016
Verified Rider
KEITH POLLOCK
"There was a confusion about the flight, which was delayed .
Inadequate information was given by the air line but Rob returned to the airport when we called him .
We really had to press him to accept a further payment."
05 Jun 2016
Verified Rider
RUTH PULLMAN
"Good price, and really good communication - from point of booking right through to arrival. Driver was there early too. Would definitely book again, Thanks!"
31 May 2016
Verified Rider
PETE LOVETT
"Had a different driver each way, both excellent! Would use again without hesitation! Thank you."
30 May 2016
Verified Rider
ANDREW NORFOLK
"Excellent. Prompt and courteous.
Clean car and knew where we were going."
05 Apr 2016
Verified Rider
CLAIRE GRAFHAM
"Our driver, Rob was really informative. I didn't know the area that we'll so he helped make the pick up point a really easy place for me to find. Would absolutely use hum again and would recommend him. Very friendly and helpful."
14 Mar 2016
Verified Rider
CANDI
"Absolutely fantastic service - great communication, very very reliable. friendly service, great drivers (and im a bit of a nervy passenger) really good prices! Will always recommend!!!!"
10 Feb 2016
General Feedback
AVRIL MONKS
"I WAS CHARGED £3.10 CARD FEE THAT I WASN'T ADVISED OF PRIOR TO PAYING WITH MY CREDIT CARD SO HAVE HAD TO CANCEL THE BOOKING AND SORT OUT PAYMENT WITH CASH. £3.10 IS EXCESSIVE AND SHOULD BE POINTED OUT AT THE PAYMENT OPTION POINT."
22 Jan 2016
General Feedback
JEREMY RUSSELL
"Rob was as always very punctual for a hassle free journey.
Great communication."
19 Jan 2016
Verified Rider
ESTHER GLADMAN
"Very pleased - reliable and prompt communication by email & text.
I misunderstood the initial booking process ( there is a small booking fee if book online) However as I dont live in the area there was reassurance in being able to book online."
17 Jan 2016
Verified Rider
ANTHONY HALE
"Easy site to use"
26 Dec 2015
Verified Customer
ESTHER GLADMAN
"Seems quite expensive for a relatively short trip but maybe taxis are cheaper where I live or perhaps because is a Sat night & rural? Also quote said £17.50 but when I paid it then said £20. Did I miss something in the pressure of time to pay?"
18 Dec 2015
Verified Customer
ALEX THOMPSON
"Excellent service from start to finish and even had a lost mobile phone hand-delivered back to me! Really very impressed - thanks again."
23 Nov 2015
Verified Rider
NICKIE DASTE
"Very happy with the service and it's good to know my daughter is getting home safely"
21 Nov 2015
Verified Customer
CAROL ANN NICHOLLS
"Hi, time should be 11.5pm please.
Thank you."
13 Nov 2015
Verified Customer
HELEN WILLIAMS
"We are very happy with the service. The driver arrived early and was very friendly. As I was travelling with a 3 year old, I asked if it was possible to use my own bumper seat, and the driver was very accommodating. Thank you"
12 Nov 2015
Verified Rider
JAMES OSBORNE
"The service offered by Alton Taxis is exemplary.
Unfortunately, the website run by Taxicode is terrible. Hidden charges, redirection errors, and various other issues mean the experience of booking a simple journey is way more difficult than it need be.
Every time I'm offered a promotional deal of £57 for a journey to/from Heathrow. And every time I end up paying more than that - the deal just doesn't exist.
"
18 Oct 2015
Verified Customer
NICKIE DASTE
"Great service as ever, it's so nice to have a reliable and friendly taxi company on hand, Great work :)"
18 Oct 2015
Verified Rider
NICKIE DASTE
"Excellent service and easy to use website !"
06 Oct 2015
Verified Customer
NICKIE DASTE
"Great service and lovely driver.
Thanks you :)"
25 Sep 2015
Verified Rider
NICKIE DASTE
"Super service, as always :)"
24 Sep 2015
Verified Rider
DAMIAN OCONNOR
"Worked well"
21 Sep 2015
Verified Rider
JACQUELINE GUNSTON
"I was quoted one price but charged more!"
01 Sep 2015
Verified Customer
SHELLY EASTERBY
"Our driver was very friendly and helpful. He even adviced us how to get to our next place we were visiting. If I am in the area again I would not hesitate to contact the same company again. Thank you"
28 Aug 2015
Verified Rider
JEREMY RUSSELL
"No problems. Would definitely recommend."
18 Aug 2015
Verified Rider
KAJ
"It's the first time I've used this service and I am very impressed. The booking was easy, I liked being able to pay for the service on line so I didn't have to go to the bank. I should have put more information regarding the addresses on the booking form when I confirmed which would have avoided having to text information later. Car, driver and service all pleasant - overall excellent."
10 Aug 2015
Verified Rider
ANDY HODGES
"I was in a real bind when I found this app, needing a late night taxi after a night out in London. After placing my order I got a confirmation text within minutes. The Taxi arrived on time at my local railway station. The taxi was well kept (not like some others in the local area I've ridden in) and the driver was polite and professional. Very impressed and I will definitely be using this again. "
15 Jul 2015
Verified Rider
SASCHA
"Wasn't able to log in with username and password."
13 Jul 2015
Verified Customer
GRAHAM J BLAND
"flexible - friendly and fast"
03 Jul 2015
Verified Rider
STEPHEN FLETCHER
"Rob was on time, courteous and friendly. Car was clean and fresh.
Many thanks to Rob as he waited when our flight was delayed over two hours and we would recommend him to anyone.
We will definitively use again."
30 Jun 2015
Verified Rider
NICKIE DASTE
"Great service, on time and nice polite driver. Excellent!
"
20 Jun 2015
Verified Rider
JOHN DUNN
"Poor website. Airport transfers hidden behind promo so made wrong selection
telephone calls go to adverts. I gave up."
21 Mar 2015
Verified Rider
MR JAMES SCOTT
"An exceptionally easy website to use and Rob's taxi's were on time, extremely courteous & friendly and a good price. This is my second time using the site and Rob's taxis and wouldn't hesitate to use them again."
11 Mar 2015
Verified Rider
JAMES SCOTT
""
25 Feb 2015
Verified Rider
JAMES SCOTT
"Very easy to use and a gem to find for booking local taxi services."
24 Feb 2015
Verified Customer
MR BENJAMIN BENNETT
"Absolutely brilliant very helpful. Wonderful service."
13 Feb 2015
Verified Rider
CHRISTINA POTTER
"Amazing, really easy to book, on time (a bit early but that's fine), just really good all round"
25 Dec 2014
Verified Rider
JAMES OSBORNE
"Yes again, another booking where the promotional fee of 57 GBP wasn't what I was charged."
10 Dec 2014
Verified Customer
ANDREW STEDMAN
"Arrived on time. Driver helpful. "
08 Dec 2014
Verified Rider
THOMAS LITTON
"Timely, polite and efficient."
03 Dec 2014
Verified Rider
MARK KILLICK
"easy to use website and rob's a genuine nice chap, couldn't be any better."
01 Dec 2014
Verified Rider
ANDY CROSS
"Extremely easy website to use."
25 Nov 2014
Verified Customer
JAMES OSBORNE
"Why am I always shown a promotional proce lower than the offered price, yet I'm unable to change to the promotional price? "
14 Nov 2014
Verified Customer
HELEN STONE
"Very easy on-line booking. Thanks. "
14 Nov 2014
Verified Customer
TOM SAUNDERS
"Best taxi service in the local area, Rob is a really lovely guy and its always a pleasure to book a taxi with him."
12 Nov 2014
Verified Customer
TAMSIN ALLEN
"Always an excellent service."
12 Nov 2014
Verified Rider
JOY KELSEY
"Excellent overall service would use again"
03 Nov 2014
Verified Rider
GARY OSWALD
"Very good service. Driver, Rob, very friendly.
Will use again.
Many thanks."
29 Oct 2014
Verified Rider
LUCY MARTINS
"All very good from the simple booking system to the journey. Will recommend to friends."
26 Oct 2014
Verified Rider
DR SIMON AMEER-BEG
"Outstanding service. Despite booking the night before my flight and having my return flight delayed by 2 hours, I was picked up and dropped off promptly. Very courteous drivers. Will definitely use this company again!"
17 Oct 2014
Verified Rider
ROBERT NEALE
"Very good and efficient service"
13 Oct 2014
Verified Rider
CLIVE FARTHING
"On time and very helpful both to and from
heathrow air port I would use again
c farthing"
02 Oct 2014
Verified Rider
JOHN FISHER
"Excellent service at a good price."
16 Sep 2014
Verified Rider
R STEELE
"Arrived on time and the car was really clean. We had not used Alton Taxis before but definitely will in the future and will recommend them to guests coming to our daughter's wedding. Excellent service."
13 Sep 2014
Verified Rider
CAROL HUGHES
"Rob was punctual on our return journey to and from Heathrow. Friendly and chatty and made us feel relaxed. Lovely clean car too which was refreshing after previous experience of other companies!
Would recommend Rob /Alton taxis without hesitation. "
29 Aug 2014
Verified Rider
SONYA CHOWDHURY
"Rob was excellent. He text the night before to confirm the booking and give me his number, was on time, very courteous and very pleasant to travel with. I would highly recommend him. I booked Rob through the online booking system as I received a very poor response from calling the office (unhelpful, bit rude and waited ages to get through) - they just told me 'can't do that' for the same journey I subsequently booked online. That aside, Rob is brilliant! "
20 Aug 2014
Verified Rider
SONYA CHOWDHURY
"Rob was excellent. He text the night before to confirm the booking and give me his number, was on time, very courteous and very pleasant to travel with. I would highly recommend him. I booked Rob through the online booking system as I received a very poor response from calling the office (unhelpful, bit rude and waited ages to get through) - they just told me 'can't do that' for the same journey I subsequently booked online. That aside, Rob is brilliant! "
20 Aug 2014
Verified Rider
MARK RIDGWAY
"Didn't have address required on drop down menu!"
17 Aug 2014
Verified Customer
NICOLA ORR-CAMPBE;
"Just pleased to be able to book a cab as I was forced to walk last year! "
04 Aug 2014
Verified Customer
GERALDINE DAVIES
"We received fantastic service. Rob texted me an hour before he picked his up to let me know where he would be outside the station and picked us up for the return journey right on time. He was ourteus and charming. I wish all cab service was as good as this."
01 Aug 2014
Verified Rider
KEN PHILLIPS
"Excellent"
22 Jul 2014
Verified Rider
KATHRYN OSBORNE
"Excellent as always "
17 Jul 2014
Verified Rider
IAN BECKETT
"Rob was a courteous and efficient driver and is thoroughly recommended for Airport journeys - even at ungodly times of night.
Thank you for a very good service. "
03 Jul 2014
Verified Rider
LIZA MORRIS
"Do you wish you could increase your online leads? We have helped a lot of businesses thrive in this market and we can help you! Simply hit reply and I’ll share with you the cost and the benefits.
"
27 Jun 2014
General Feedback
MICHAEL HARMAN
"Brilliant smooth experience, was really reassuring to be given the return drivers number on the outward journey...."
16 Jun 2014
Verified Rider
LYNN
"Very easy website and booking completed in two minutes. Impressed!"
14 Jun 2014
Verified Customer
ROBERT R HUGHES
"Outstanding. Very impressed. Sure to use again."
09 Jun 2014
Verified Rider
MIKE STOLLER
"The service was great thank you"
05 Jun 2014
Verified Rider
NIKKI
"great service"
28 May 2014
Verified Customer
MARK STEVENS
"Good communications. Taxi on time. Excellent service. Would use again and recommend."
23 May 2014
Verified Rider
SINEAD
"Not being a local person, this website was so easy to use and gave me a lot of information. I telephoned to ask a few small questions which were answered by a friendly and very helpful representative. "
06 May 2014
Verified Customer
ELIZABETH VANDE PUTTE
"Arrived on time, got me to hospital in good time, friendly chatty driver who took my mind off the operation, would recommend this company especially as you can book and pay online for a fixed price"
30 Apr 2014
Verified Rider
KATY JO STANTON
"Great service. Booked and paid online, bang on time, friendly helpful driver. We will book again! "
30 Apr 2014
Verified Rider
MARCO SANTONASTASO
"Rob delivered a great service. I really recomend Altontaxis to anyone."
14 Apr 2014
Verified Rider
DEBBIE WHITEHEAD
"Couldn't have been easier, couldn't have been better."
02 Apr 2014
Verified Rider
NIAL DUNNE
"All went well thanks
"
23 Mar 2014
Verified Rider
SARAH
"Really easy to use this site."
10 Mar 2014
Verified Customer
GRAHAM BACK
"Your site would not let me book a return journey"
07 Mar 2014
Verified Customer
JOHN MARTIN PINGREE
"Excellent, flawless service, would recommend and use again."
26 Feb 2014
Verified Rider
CARLY BUTCHER
"A very good service again. Prompt and polite. Thank you."
26 Jan 2014
Verified Rider
CAROLINE OVERTON
"Rob was great and definitly will use again. Thank you"
18 Jan 2014
Verified Rider
RACHEL FLATT
"great!"
27 Dec 2013
Verified Rider
MATT EGGBY
"First time I have used Alton Taxis. Easy to book and great service. Will definitely use again!"
19 Dec 2013
Verified Rider
ANDREW CROCKER
"Excellent `Journey - on time and driver friendly. More than that - I left my house keys on the back seat of the car; the driver found them later in the day, and delivered them back to me the next morning. I will certainly use you again and recommend you to others."
11 Dec 2013
Verified Rider
JAMES OSBORNE
"Your website often has re-direct loops in Google Chrome browser"
21 Nov 2013
Verified Customer
NIALL MONKS
"No problems at all, would recommend and use again"
19 Nov 2013
Verified Rider
PAUL COLNAGHI
"Very friendly and reliable service - would use again"
19 Nov 2013
Verified Rider
KEITH POLLOCK
"First rate service"
16 Nov 2013
Verified Rider
SIMON FRASER
"excellent service & thank you"
01 Nov 2013
Verified Rider
MR AND MRS S
"Excellent, and our thanks to Colin."
19 Oct 2013
Verified Rider
SALLY LAKER
"Easy and efficient way to book. Excellent journey in pleasant compny"
12 Oct 2013
Verified Rider
PAUL KELLY
"An excellent service."
30 Sep 2013
Verified Rider
LUCAS
"Fast & Simple booking interface."
17 Sep 2013
Verified Customer
REBECCA BATE
"Very nice driver."
14 Sep 2013
Verified Rider
SARAH SMART
"Excellent service and safe, confident driver. Definitely use again and would recommend to others. "
24 Jul 2013
Verified Rider
ELIZABETH K WALLACE
"Great service--very nice to have the peace of mind to book in advance."
09 Jul 2013
Verified Rider
NIGEL FLEEMAN
"Excellent service. I will have not hesitation using it again and recommending it highly."
05 Jul 2013
Verified Rider
HAROON
"nice good work"
29 Apr 2013
General Feedback
MARTIN SMYTH
"Excellent customer service"
21 Apr 2013
Verified Rider
DEAN LA-VEY
"Superb service and will use again on return journey. "
31 Mar 2013
Verified Rider
GEOFF MURRAY
"Excellent service - would definitely use this taxi company again!"
17 Jan 2013
Verified Rider
DANIEL ADAMS
"On time and simple to book, what more do you need."
14 Jan 2013
Verified Rider
GERALD TAYLOR
"Very good system and service"
29 Dec 2012
Verified Customer
GILES LOCK
"Quick, simple. Could do with more professional looking checkout and link to verified by Visa for security. Better than hanging on the phone."
14 Nov 2012
Verified Customer
MRS MELANIE FOX
"Rob was very punctual, good value and friendly will definitely use his services again. "
11 Nov 2012
Verified Rider
LILIAN
"Rob is really nice, honest and efficient. I booked him to pick up my mum and she was impressed, and he kept updating her how long they had to get to her destination. Brilliant, would recommend his services to anyone"
23 Oct 2012
Verified Customer
TOM GAYNOR
"Rob was bang on time, helpful, reliable and got me to and from the airport on time. Exactly what I was looking for! Would use again and recommend. "
08 Oct 2012
Verified Rider
DAVE KERRIGAN
"Excellent idea, will definately use it again."
08 Sep 2012
Verified Customer
ANTHONY HALE
"Easy site to use"
26 Dec 2015
Verified Customer
ESTHER GLADMAN
"Seems quite expensive for a relatively short trip but maybe taxis are cheaper where I live or perhaps because is a Sat night & rural? Also quote said £17.50 but when I paid it then said £20. Did I miss something in the pressure of time to pay?"
18 Dec 2015
Verified Customer
NICKIE DASTE
"Very happy with the service and it's good to know my daughter is getting home safely"
21 Nov 2015
Verified Customer
CAROL ANN NICHOLLS
"Hi, time should be 11.5pm please.
Thank you."
13 Nov 2015
Verified Customer
JAMES OSBORNE
"The service offered by Alton Taxis is exemplary.
Unfortunately, the website run by Taxicode is terrible. Hidden charges, redirection errors, and various other issues mean the experience of booking a simple journey is way more difficult than it need be.
Every time I'm offered a promotional deal of £57 for a journey to/from Heathrow. And every time I end up paying more than that - the deal just doesn't exist.
"
18 Oct 2015
Verified Customer
NICKIE DASTE
"Excellent service and easy to use website !"
06 Oct 2015
Verified Customer
JACQUELINE GUNSTON
"I was quoted one price but charged more!"
01 Sep 2015
Verified Customer
SASCHA
"Wasn't able to log in with username and password."
13 Jul 2015
Verified Customer
JAMES SCOTT
"Very easy to use and a gem to find for booking local taxi services."
24 Feb 2015
Verified Customer
JAMES OSBORNE
"Yes again, another booking where the promotional fee of 57 GBP wasn't what I was charged."
10 Dec 2014
Verified Customer
ANDY CROSS
"Extremely easy website to use."
25 Nov 2014
Verified Customer
JAMES OSBORNE
"Why am I always shown a promotional proce lower than the offered price, yet I'm unable to change to the promotional price? "
14 Nov 2014
Verified Customer
HELEN STONE
"Very easy on-line booking. Thanks. "
14 Nov 2014
Verified Customer
TOM SAUNDERS
"Best taxi service in the local area, Rob is a really lovely guy and its always a pleasure to book a taxi with him."
12 Nov 2014
Verified Customer
MARK RIDGWAY
"Didn't have address required on drop down menu!"
17 Aug 2014
Verified Customer
NICOLA ORR-CAMPBE;
"Just pleased to be able to book a cab as I was forced to walk last year! "
04 Aug 2014
Verified Customer
LYNN
"Very easy website and booking completed in two minutes. Impressed!"
14 Jun 2014
Verified Customer
NIKKI
"great service"
28 May 2014
Verified Customer
SINEAD
"Not being a local person, this website was so easy to use and gave me a lot of information. I telephoned to ask a few small questions which were answered by a friendly and very helpful representative. "
06 May 2014
Verified Customer
SARAH
"Really easy to use this site."
10 Mar 2014
Verified Customer
GRAHAM BACK
"Your site would not let me book a return journey"
07 Mar 2014
Verified Customer
JAMES OSBORNE
"Your website often has re-direct loops in Google Chrome browser"
21 Nov 2013
Verified Customer
LUCAS
"Fast & Simple booking interface."
17 Sep 2013
Verified Customer
GERALD TAYLOR
"Very good system and service"
29 Dec 2012
Verified Customer
GILES LOCK
"Quick, simple. Could do with more professional looking checkout and link to verified by Visa for security. Better than hanging on the phone."
14 Nov 2012
Verified Customer
LILIAN
"Rob is really nice, honest and efficient. I booked him to pick up my mum and she was impressed, and he kept updating her how long they had to get to her destination. Brilliant, would recommend his services to anyone"
23 Oct 2012
Verified Customer
DAVE KERRIGAN
"Excellent idea, will definately use it again."
08 Sep 2012
Verified Customer
WILLIAM LAW
"Very prompt, reliable and safe trip. Charlie was very professional and friendly."
16 Jan 2021
Verified Rider
CHARLOTTE JONES
"Great"
30 Sep 2020
Verified Rider
CLAIRE OAKLEY
"Great service, very happy
Would use again "
28 Sep 2020
Verified Rider
LORRAINE FRANKLIN
"lovely pleasent bloke"
02 Sep 2020
Verified Rider
SOPHIE WALSH
"Fantastic service, he was great!"
30 Aug 2020
Verified Rider
ANTHONY WARD
"Excellent prompt service, clean car with a professional driver"
24 Aug 2020
Verified Rider
LAURA SMITH
"Driver was very polite, professional and friendly. Timings were perfect would definitely recommend. "
10 Aug 2020
Verified Rider
KATE WHITTY
"Rob's taxi service is great and always accommodating to any changes we have.
"
22 Jul 2020
Verified Rider
EDWARD LAW
"Excellent - everything went to plan!"
04 Jun 2020
Verified Rider
JULIAN BALLINGER
"Excellent "
15 Mar 2020
Verified Rider
LYNDSAY PREWER
"Prompt, friendly and a good driver."
08 Mar 2020
Verified Rider
AARON BRETT
"Driver very professional"
28 Feb 2020
Verified Rider
ANGELA
"Nice journey. Went the long way round and was more expensive than the first time a used your service to the same place but it was a pleasant part of my day. Thank you."
27 Jan 2020
Verified Rider
LIBERTY ROBERTS
"Nice polite driver."
27 Jan 2020
Verified Rider
STEPHEN FLETCHER
"Excellent, as always "
25 Jan 2020
Verified Rider
LOUISA VERGERS
"Rob was a wonderful driver and his communication was very clear, he was on time and was very pleasant and professional, I will use him again"
24 Jan 2020
Verified Rider
STEVE GERLACH
"Driver and car all good. The trip was expensive for the distance covered."
15 Jan 2020
Verified Rider
REGINA SUGAJEVA
"N/A"
14 Jan 2020
Verified Rider
NEIL ADAMS
"Excellent service - booking easy - taxi bang on time - driver great "
28 Dec 2019
Verified Rider
LOUISE FRIER
"Brilliant "
26 Dec 2019
Verified Rider
GEMMA MEECH
"great service, very flexible"
16 Dec 2019
Verified Rider
RICHARD POWELL
"Taxi was fine"
13 Dec 2019
Verified Rider
ZOE BULL
"Great thank uou"
01 Dec 2019
Verified Rider
SUE HOLFORD
"Excellent service. Both drivers on time. Good local service"
20 Nov 2019
Verified Rider
GIACOMO GATTI
"Very good service. The driver arrived on time and was friendly and polite. We also had a nice chat during the journey. Highly recommend."
17 Nov 2019
Verified Rider
PHILIP OSMOND
"Early, very helpful with bags and really good route knowledge! Thanks "
12 Nov 2019
Verified Rider
ANGELA GORDON
"All round good experience. Thank you Forhad."
10 Nov 2019
Verified Rider
STUART MILLINGTON
"Excellent Service but a little expensive"
07 Nov 2019
Verified Rider
PAUL ROBINSON
"excellent service. On time and in contact to keep updated. Strongly recommend."
03 Nov 2019
Verified Rider
JULIA GRAY
"The booking never appeared in my TaxiCode app, it still doesn't show as a past booking either."
28 Oct 2019
Verified Rider
JO WESTERN
"Perfect"
20 Oct 2019
Verified Rider
ANDREW MACMILLAN
"Very good service. Thank you "
13 Oct 2019
Verified Rider
KATHRYN OSBORNE
"Great service "
11 Oct 2019
Verified Rider
MARK CARTER
"great service"
30 Sep 2019
Verified Rider
GARY OSWALD
"Excellent service. Friendly driver. Good journey. "
22 Sep 2019
Verified Rider
SARAH PERKINS
"Our driver Barry was lovely!"
15 Sep 2019
Verified Rider
TREENA ROSSITER
"Excellent service, friendly helpful. "
06 Sep 2019
Verified Rider
ROB WHITE
"Top driver, even stopped for me to use the toilet en route. Highly recommended!"
05 Sep 2019
Verified Rider
PHILIP SHARPE
"Service was excellent. Taxi was in the right place at the right time and the journey to Alton was fine"
05 Sep 2019
Verified Rider
STEPHANIE WEST
"Brilliant, really flexible. Good value "
27 Aug 2019
Verified Rider
SAM SARJUDEEN
"Relaxed drive, good conversation."
27 Aug 2019
Verified Rider
JUSTYN POTTER
"All worked to perfection.
Thanks
"
27 Aug 2019
Verified Rider
EMMA CROUTEAR
"A fantastic service. Thank you Rob."
18 Aug 2019
Verified Rider
SUZANNE OWEN
"Very good communication from the driver "
17 Aug 2019
Verified Rider
MIKE STACEY
"Great job, good communication from drivers for both departure and the return trip. I would most definitely use this service again. "
05 Aug 2019
Verified Rider
RYAN HICKS
"."
26 Jul 2019
Verified Rider
LUCY HOOLE
"Brilliant service. Will use again"
16 Jul 2019
Verified Rider
SALLY MOSLEY
"Easy booking, good communication and reliable service"
03 Jul 2019
Verified Rider
RICHARD WHITAKER
"It was easy to book via the website, reassuring that Rob contacted me immediately to confirm arrangements, and convenient to pay in advance online. The drivers were on time for each journey, both trips were comfortable and on the way to the airport Rob found an alternative route to avoid a serious traffic jam on the M3. "
28 Jun 2019
Verified Rider
CLARE CROFT
"Cannot find words suitable enough to express how this went. Thank you for making us feel comfortable and valued. We will definitely book more journeys and recommend you to friends and business associates. "
29 May 2019
Verified Rider
PAUL MASSAM
"Great service"
29 May 2019
Verified Rider
PHILIP OSMOND
"Excellent service as always!
Thanks :-)"
27 May 2019
Verified Rider
PHILIP OSMOND
"Perfect thanks!"
21 May 2019
Verified Rider
VICKY CORNALL
"Great service. Will use again!"
11 May 2019
Verified Rider
PETER RICHIE
"Great pick up"
04 May 2019
Verified Rider
LYNNE HOGAN
"Great service, very friendly driver and would definitely recommend/use him again.
He arrived on time and dealt very professionally with a member of our party who was unfortunately not well on part of the journey. "
28 Apr 2019
Verified Rider
EDMUND PEEL
"Great service, on time, thank you"
28 Apr 2019
Verified Rider
STEPHEN FLETCHER
"Excellent, thank you Rob "
17 Apr 2019
Verified Rider
AMELIA NEATH
"He was very friendly and turned up on time"
02 Apr 2019
Verified Rider
DAVID YATES
"Very happy "
29 Mar 2019
Verified Rider
MICHAEL VILLEMIN
"Keep up the 1st class work"
28 Mar 2019
Verified Rider
TRISTAN MEARES
"."
24 Mar 2019
Verified Rider
ANGELA OWEN
"Great service, will use again"
23 Mar 2019
Verified Rider
IAIN COOPER
"All good"
14 Mar 2019
Verified Rider
KEVIN LILLIS
"Thank you"
09 Mar 2019
Verified Rider
DAVID JARVIE
"Efficient journey - pleasant driver - on time - no problems - will use again."
07 Mar 2019
Verified Rider
LAURA COPPIN
"First time user will definitely use again. Great to pay in advance on credit card. "
06 Mar 2019
Verified Rider
LIZI POTTER
"Prompt, polite and very flexible as had to change our collection time on the day. Would use again! "
03 Mar 2019
Verified Rider
JOHN KNIGHT
"Excellent"
01 Mar 2019
Verified Rider
MELANIE LOMBARD
"On time and good service. "
27 Feb 2019
Verified Rider
ANDREW LOCKETT
"I'm not normally a complainer, I can understand things do not always go smoothly and that people make mistakes. But I do get seriously annoyed when lack of logic and complete stupidity come in to play. Due to short term emergency I book a taxi to get us to the railway station to get to the airport for a flight. I would have spoken to someone, preferably, but here is a website that manages it all for you, wonderful. So I book in the evening for 8am pick up. You e-mail me at 4:30 in the morning saying it can't be done by original driver and I need to rebook, click this link but you only have a short time? Seriously? at 4:30 in the morning?!? I didn't suddenly not need a taxi anymore did I? Why the hell did you not just put it with the first driver who COULD do it? I wake up at 6:30 in the morning to get ready to find I am £55 out of pocket and no taxi. Can you imagine how stressful that is when you have to fly and all your money left in your account is gone. I can't even begin to express how unbelievably stupid I think that system is. Who wouldn't want to just have the next replacement taxi. I think you need to seriously consider the process of the website. Surely the whole reason is to make the customer experience more smooth, so just get them a taxi for goodness sake. If I had just phoned around I would have been told, no, no, yes. Done. So how does your site help anyone if it just lets drivers cancel and doesn't arrange a replacement, literally, what is the point? "
26 Feb 2019
Verified Rider
LEE WHITEHEAD
"Good"
26 Feb 2019
Verified Rider
DIANE MILLER
"Efficient, friendly and very helpful. We would highly recommend."
12 Feb 2019
Verified Rider
SARAH BREWIN
"Great service thanks"
07 Jan 2019
Verified Rider
HENRY RICHARDS
"Very good service and easy to book. Thank you "
03 Jan 2019
Verified Rider
LOUIS TICKNER
"The manager got in touch to let me know the details promptly and the taxi was waiting at the booked time. An excellent service, thank you. "
13 Dec 2018
Verified Rider
BARRY STAGG
"Rob's service is excellent. He was courteous, helpful, prompt and reliable; we felt completely safe in his hands."
11 Dec 2018
Verified Rider
GEOFF BROOKS
"Great service from Rob again. Highly recommend to anyone needing an airport run."
06 Dec 2018
Verified Rider
TOBY LUSCHER
"Very good. Taxi arrived 5 minutes before requested time, which was perfect.
No problem; good service."
26 Nov 2018
Verified Rider
SARAH MASON
"Excellent "
18 Oct 2018
Verified Rider
JOHN ASHMORE
"Rob provides a superb service and was very responsive to questions and messages - I thoroughly recommend him! "
14 Oct 2018
Verified Rider
KATHRYN OSBORNE
"Excellent as always, certainly our first choice every time. Thanks Rob."
11 Oct 2018
Verified Rider
ROB WHITE
"Both legs of the journey were very pleasant; drivers arrived on time and Rob waited for my late flight on the return leg. Communications were excellent with both drivers confirming the pick-up. Very happy."
08 Oct 2018
Verified Rider
BEN MURPHY
"Reliable efficient service"
24 Sep 2018
Verified Rider
SCOTT JONES
"Very happy with the driver, vehicle and journey."
17 Sep 2018
Verified Rider
DAN ETHERINGTON
"Really great service from Robb. Good communication and a really safe smooth journey each way. Thanks Robb. "
08 Sep 2018
Verified Rider
JACK TROWBRIDGE
"On time, great journey!"
28 Aug 2018
Verified Rider
CATHERINE CATTO
"Great service. On time. Friendly. And easy to book! "
11 Aug 2018
Verified Rider
GRANT SABLE
"excellent friendly service"
11 Aug 2018
Verified Rider
SARAH GOODWIN
"Rob was really helpful and friendly"
04 Jun 2018
Verified Rider
BECKY ROBINSON
"Taxi arrived on time and the driver was very friendly."
22 May 2018
Verified Rider
ALEXANDRA
"Fast, on time, very clean and friendly driver. Great service!"
22 May 2018
Verified Rider
AMANDA WILLIAMS
"Great"
13 May 2018
Verified Rider
ANNA
"Brilliant service, very punctual and good value for money."
02 May 2018
Verified Rider
JOHN LIM
"Rob turned up earlier than expected and was very friendly and helpful. I would use him again for future taxi bookings to Heathrow."
13 Apr 2018
Verified Rider
JON MOUNTFIELD
"Good easy service-personal service from rob"
03 Apr 2018
Verified Rider
MIKE STACEY
"All was good."
25 Mar 2018
Verified Rider
AMY THORPE
"Great service with a smile."
16 Mar 2018
Verified Rider
STEPHEN FLETCHER
"Rob was courteous, punctual and the car was clean and comfortable, what more can I say!"
22 Feb 2018
Verified Rider
MICHAEL GOWLAND
"On time . Good service"
16 Feb 2018
Verified Rider
SUE OWEN
"Really easy booking process through the website. Secure payment taken in advance so no doubts about cost. Great communication immediately after booking and giving driver / car details. Car turned up in the right place at the right time. Will happily use again. Great service"
12 Feb 2018
Verified Rider
KRISH PEARCE
"Rob was very good even gave me other taxi numbers when you messed up my other booking & I was left without transport for 16 people three days before the event. "
07 Feb 2018
Verified Rider
ELIZABETH KERRIGAN
"on time. Great service."
18 Jan 2018
Verified Rider
PAUL REES
"Prompt service on both journeys, thank you"
03 Dec 2017
Verified Rider
EDDIE SHORT
"Rob provides an excellent and friendly service"
13 Nov 2017
Verified Rider
STEPHEN FLETCHER
"Rob was polite on time and helpful. The car was clean and quite adequate for the number of passengers and luggage.
Rob drove responsibly but got us there in good time taking into account traffic conditions.
would definitely use again."
31 Oct 2017
Verified Rider
OLIVE HOARE
"We were very pleased with the taxi service. Everything was fine. 5 stars all round."
29 Oct 2017
Verified Rider
DAVID KNIGHT
"Thankyou great service "
19 Oct 2017
Verified Rider
ALISON JOY
"Great service and really easy to book online. thank you."
15 Oct 2017
Verified Rider
JULIA SOUTH
"Rob was great. Confirmed booking by text and picked up at an earlier time than planned, as was free to do so. Would certainly use his services again."
15 Oct 2017
Verified Rider
MARGRIET LACY
"Rob is a very courteous and helpful driver. I very much appreciated his getting in touch with me via e-mail after I made the reservation. "
10 Sep 2017
Verified Rider
HANNAH COXON
"Very good service from Rob, rate very highly and would use again, thank you!
Hannah"
27 Aug 2017
Verified Rider
JOE TROSZOK
"Thank very much, great service"
27 Aug 2017
Verified Rider
ZOE MACWILLIAM
"First time in Alton and only service I could find that I was able to book and pay quickly and easily online, friendly service and good value. Would recommend!"
13 Aug 2017
Verified Rider
LARA ATKINS
"First time user of Rob's taxis. The whole process was excellent, from the online booking tool, the text messages back confirming. Rob was early picking us up and kept us informed at all times. Definitely would recommend him and will use him again!"
01 Aug 2017
Verified Rider
SARAH BLAIR
"Prompt and friendly "
30 Jul 2017
Verified Rider
LYNNE PEGLER
"Very good service"
19 Jul 2017
Verified Rider
ANNE JACKMAN
"Always get great service from Rob...
Thank you"
16 Jul 2017
Verified Rider
ELIZABETH DAVIES
"We cannot praise Rob highly enough, he collected us from a wedding venue, dropped us off at the hotel and collected us the next morning having already collected another member of the family for which he went out of his way to do at rather late notice. Friendly and helpful, will definitely use him again if we are in the area."
12 Jul 2017
Verified Rider
SCOTT MARSH
"Very good professional service "
10 Jul 2017
Verified Rider
MARK STAYT
"Punctual efficient service"
29 Jun 2017
Verified Rider
TEX GARBUTT
"Good respectful driver who took great care to get me to my destination on time."
05 Jun 2017
Verified Rider
IAN ROBINSON
"Rob was friendly and cheerful, despite the delay in the flight.
A comfortable ride to my destination. Couldn't be happier with the service."
02 Jun 2017
Verified Rider
SCOTT MARSH
"Good service and conversation. I will definitely use this service again. Thanks. "
30 Apr 2017
Verified Rider
CAROLINE FEARON
"Very good and timely. Patient too as we were late at collection time ourselves. "
07 Mar 2017
Verified Rider
JANE CLIFTON
"Reliable and friendly service I shall use your service again- Thank you"
19 Jan 2017
Verified Rider
SOPHIE BELLO
"Turned up early and waiting so patiently for us, absolutely lovely guy, good chat and safe driving! "
08 Jan 2017
Verified Rider
ROBIN OLIPHANT
"All round excellent - many thanks."
07 Jan 2017
Verified Rider
BRETT JACKMAN
"Rob very punctual and always courteous... very happy with service thank you..."
02 Jan 2017
Verified Rider
ROY PAGE
"Excellent communication re Christmas night pickup at mid-night. Arrived early, excellent manner. Very pleased would recommend and definitely use again. Many thanks"
26 Dec 2016
Verified Rider
SARAH WILLIS
"Very reliable and easy to book"
19 Dec 2016
Verified Rider
PAUL LARBY
"the system worked really well and the driver was very good"
14 Dec 2016
Verified Rider
BRET MARTIN
"Great driver as always."
14 Dec 2016
Verified Rider
PHILIPPA BOARDMAN
"The driver was charming, the journey excellent and he arrived exactly on time.
Great to also have pre-paid the journey"
11 Dec 2016
Verified Rider
VERONIQUE GENOT
"It was my first experience with Taxicode. I was very pleased with the service and will be going back Taxicode for my next trips to UK."
04 Dec 2016
Verified Rider
BECKY ROBINSON
"Great experience. Easy to book. Received great communication from the driver. Will definitely book a taxi this way again."
21 Nov 2016
Verified Rider
OWEN ARNOT
"Excellent service to and from Gatwick. Punctual, arriving at Gatwick and home as per schedule."
01 Nov 2016
Verified Rider
ANTHONY PETERKIN
"Great"
23 Oct 2016
Verified Rider
JACQUELINE SEYMOUR
"Managed to find an alternative can at original price despite most local firms unable to do the journey or wanting 3to times the date we paid."
19 Oct 2016
Verified Rider
S STEVENS
"Taxi driver very courteous, flexible and prompt.
"
15 Oct 2016
Verified Rider
RICHARD EVANS
"Very punctual so great!"
09 Oct 2016
Verified Rider
MICK FORD
"all good"
01 Oct 2016
Verified Rider
STEPHEN FLETCHER
"Rob was great, flexible to our needs, on time and efficient. Thanks."
19 Sep 2016
Verified Rider
NICKIE DASTE
"Great service, on time and lovely driver,
thanks again,
Nickie"
31 Aug 2016
Verified Rider
CHRIS TURNER
"Easy to book and made stress free by our driver who contacted us right away to confirm the booking and provide direct contact details. We had to wait 10 minutes for our driver at pick up as the airport was busy but he was in contact with us by text so we always knew what was happening. Very happy with the service! "
31 Aug 2016
Verified Rider
MICK FORD
"Very friendly and efficient. On time and helpful."
04 Aug 2016
Verified Rider
MARK GORHAM
"Rob was great on time and very professional. "
31 Jul 2016
Verified Rider
CAROL BROWNLEE
"Driver was spot-on time and it was an early start! Thanks."
18 Jul 2016
Verified Rider
SEB GALE
"Fantastic, will definitely recommend. "
05 Jul 2016
Verified Rider
NIKKI HALL
"Great "
06 Jun 2016
Verified Rider
KEITH POLLOCK
"There was a confusion about the flight, which was delayed .
Inadequate information was given by the air line but Rob returned to the airport when we called him .
We really had to press him to accept a further payment."
05 Jun 2016
Verified Rider
RUTH PULLMAN
"Good price, and really good communication - from point of booking right through to arrival. Driver was there early too. Would definitely book again, Thanks!"
31 May 2016
Verified Rider
PETE LOVETT
"Had a different driver each way, both excellent! Would use again without hesitation! Thank you."
30 May 2016
Verified Rider
ANDREW NORFOLK
"Excellent. Prompt and courteous.
Clean car and knew where we were going."
05 Apr 2016
Verified Rider
CLAIRE GRAFHAM
"Our driver, Rob was really informative. I didn't know the area that we'll so he helped make the pick up point a really easy place for me to find. Would absolutely use hum again and would recommend him. Very friendly and helpful."
14 Mar 2016
Verified Rider
JEREMY RUSSELL
"Rob was as always very punctual for a hassle free journey.
Great communication."
19 Jan 2016
Verified Rider
ESTHER GLADMAN
"Very pleased - reliable and prompt communication by email & text.
I misunderstood the initial booking process ( there is a small booking fee if book online) However as I dont live in the area there was reassurance in being able to book online."
17 Jan 2016
Verified Rider
ALEX THOMPSON
"Excellent service from start to finish and even had a lost mobile phone hand-delivered back to me! Really very impressed - thanks again."
23 Nov 2015
Verified Rider
HELEN WILLIAMS
"We are very happy with the service. The driver arrived early and was very friendly. As I was travelling with a 3 year old, I asked if it was possible to use my own bumper seat, and the driver was very accommodating. Thank you"
12 Nov 2015
Verified Rider
NICKIE DASTE
"Great service as ever, it's so nice to have a reliable and friendly taxi company on hand, Great work :)"
18 Oct 2015
Verified Rider
NICKIE DASTE
"Great service and lovely driver.
Thanks you :)"
25 Sep 2015
Verified Rider
NICKIE DASTE
"Super service, as always :)"
24 Sep 2015
Verified Rider
DAMIAN OCONNOR
"Worked well"
21 Sep 2015
Verified Rider
SHELLY EASTERBY
"Our driver was very friendly and helpful. He even adviced us how to get to our next place we were visiting. If I am in the area again I would not hesitate to contact the same company again. Thank you"
28 Aug 2015
Verified Rider
JEREMY RUSSELL
"No problems. Would definitely recommend."
18 Aug 2015
Verified Rider
KAJ
"It's the first time I've used this service and I am very impressed. The booking was easy, I liked being able to pay for the service on line so I didn't have to go to the bank. I should have put more information regarding the addresses on the booking form when I confirmed which would have avoided having to text information later. Car, driver and service all pleasant - overall excellent."
10 Aug 2015
Verified Rider
ANDY HODGES
"I was in a real bind when I found this app, needing a late night taxi after a night out in London. After placing my order I got a confirmation text within minutes. The Taxi arrived on time at my local railway station. The taxi was well kept (not like some others in the local area I've ridden in) and the driver was polite and professional. Very impressed and I will definitely be using this again. "
15 Jul 2015
Verified Rider
GRAHAM J BLAND
"flexible - friendly and fast"
03 Jul 2015
Verified Rider
STEPHEN FLETCHER
"Rob was on time, courteous and friendly. Car was clean and fresh.
Many thanks to Rob as he waited when our flight was delayed over two hours and we would recommend him to anyone.
We will definitively use again."
30 Jun 2015
Verified Rider
NICKIE DASTE
"Great service, on time and nice polite driver. Excellent!
"
20 Jun 2015
Verified Rider
JOHN DUNN
"Poor website. Airport transfers hidden behind promo so made wrong selection
telephone calls go to adverts. I gave up."
21 Mar 2015
Verified Rider
MR JAMES SCOTT
"An exceptionally easy website to use and Rob's taxi's were on time, extremely courteous & friendly and a good price. This is my second time using the site and Rob's taxis and wouldn't hesitate to use them again."
11 Mar 2015
Verified Rider
JAMES SCOTT
""
25 Feb 2015
Verified Rider
MR BENJAMIN BENNETT
"Absolutely brilliant very helpful. Wonderful service."
13 Feb 2015
Verified Rider
CHRISTINA POTTER
"Amazing, really easy to book, on time (a bit early but that's fine), just really good all round"
25 Dec 2014
Verified Rider
ANDREW STEDMAN
"Arrived on time. Driver helpful. "
08 Dec 2014
Verified Rider
THOMAS LITTON
"Timely, polite and efficient."
03 Dec 2014
Verified Rider
MARK KILLICK
"easy to use website and rob's a genuine nice chap, couldn't be any better."
01 Dec 2014
Verified Rider
TAMSIN ALLEN
"Always an excellent service."
12 Nov 2014
Verified Rider
JOY KELSEY
"Excellent overall service would use again"
03 Nov 2014
Verified Rider
GARY OSWALD
"Very good service. Driver, Rob, very friendly.
Will use again.
Many thanks."
29 Oct 2014
Verified Rider
LUCY MARTINS
"All very good from the simple booking system to the journey. Will recommend to friends."
26 Oct 2014
Verified Rider
DR SIMON AMEER-BEG
"Outstanding service. Despite booking the night before my flight and having my return flight delayed by 2 hours, I was picked up and dropped off promptly. Very courteous drivers. Will definitely use this company again!"
17 Oct 2014
Verified Rider
ROBERT NEALE
"Very good and efficient service"
13 Oct 2014
Verified Rider
CLIVE FARTHING
"On time and very helpful both to and from
heathrow air port I would use again
c farthing"
02 Oct 2014
Verified Rider
JOHN FISHER
"Excellent service at a good price."
16 Sep 2014
Verified Rider
R STEELE
"Arrived on time and the car was really clean. We had not used Alton Taxis before but definitely will in the future and will recommend them to guests coming to our daughter's wedding. Excellent service."
13 Sep 2014
Verified Rider
CAROL HUGHES
"Rob was punctual on our return journey to and from Heathrow. Friendly and chatty and made us feel relaxed. Lovely clean car too which was refreshing after previous experience of other companies!
Would recommend Rob /Alton taxis without hesitation. "
29 Aug 2014
Verified Rider
SONYA CHOWDHURY
"Rob was excellent. He text the night before to confirm the booking and give me his number, was on time, very courteous and very pleasant to travel with. I would highly recommend him. I booked Rob through the online booking system as I received a very poor response from calling the office (unhelpful, bit rude and waited ages to get through) - they just told me 'can't do that' for the same journey I subsequently booked online. That aside, Rob is brilliant! "
20 Aug 2014
Verified Rider
SONYA CHOWDHURY
"Rob was excellent. He text the night before to confirm the booking and give me his number, was on time, very courteous and very pleasant to travel with. I would highly recommend him. I booked Rob through the online booking system as I received a very poor response from calling the office (unhelpful, bit rude and waited ages to get through) - they just told me 'can't do that' for the same journey I subsequently booked online. That aside, Rob is brilliant! "
20 Aug 2014
Verified Rider
GERALDINE DAVIES
"We received fantastic service. Rob texted me an hour before he picked his up to let me know where he would be outside the station and picked us up for the return journey right on time. He was ourteus and charming. I wish all cab service was as good as this."
01 Aug 2014
Verified Rider
KEN PHILLIPS
"Excellent"
22 Jul 2014
Verified Rider
KATHRYN OSBORNE
"Excellent as always "
17 Jul 2014
Verified Rider
IAN BECKETT
"Rob was a courteous and efficient driver and is thoroughly recommended for Airport journeys - even at ungodly times of night.
Thank you for a very good service. "
03 Jul 2014
Verified Rider
MICHAEL HARMAN
"Brilliant smooth experience, was really reassuring to be given the return drivers number on the outward journey...."
16 Jun 2014
Verified Rider
ROBERT R HUGHES
"Outstanding. Very impressed. Sure to use again."
09 Jun 2014
Verified Rider
MIKE STOLLER
"The service was great thank you"
05 Jun 2014
Verified Rider
MARK STEVENS
"Good communications. Taxi on time. Excellent service. Would use again and recommend."
23 May 2014
Verified Rider
ELIZABETH VANDE PUTTE
"Arrived on time, got me to hospital in good time, friendly chatty driver who took my mind off the operation, would recommend this company especially as you can book and pay online for a fixed price"
30 Apr 2014
Verified Rider
KATY JO STANTON
"Great service. Booked and paid online, bang on time, friendly helpful driver. We will book again! "
30 Apr 2014
Verified Rider
MARCO SANTONASTASO
"Rob delivered a great service. I really recomend Altontaxis to anyone."
14 Apr 2014
Verified Rider
DEBBIE WHITEHEAD
"Couldn't have been easier, couldn't have been better."
02 Apr 2014
Verified Rider
NIAL DUNNE
"All went well thanks
"
23 Mar 2014
Verified Rider
JOHN MARTIN PINGREE
"Excellent, flawless service, would recommend and use again."
26 Feb 2014
Verified Rider
CARLY BUTCHER
"A very good service again. Prompt and polite. Thank you."
26 Jan 2014
Verified Rider
CAROLINE OVERTON
"Rob was great and definitly will use again. Thank you"
18 Jan 2014
Verified Rider
RACHEL FLATT
"great!"
27 Dec 2013
Verified Rider
MATT EGGBY
"First time I have used Alton Taxis. Easy to book and great service. Will definitely use again!"
19 Dec 2013
Verified Rider
ANDREW CROCKER
"Excellent `Journey - on time and driver friendly. More than that - I left my house keys on the back seat of the car; the driver found them later in the day, and delivered them back to me the next morning. I will certainly use you again and recommend you to others."
11 Dec 2013
Verified Rider
NIALL MONKS
"No problems at all, would recommend and use again"
19 Nov 2013
Verified Rider
PAUL COLNAGHI
"Very friendly and reliable service - would use again"
19 Nov 2013
Verified Rider
KEITH POLLOCK
"First rate service"
16 Nov 2013
Verified Rider
SIMON FRASER
"excellent service & thank you"
01 Nov 2013
Verified Rider
MR AND MRS S
"Excellent, and our thanks to Colin."
19 Oct 2013
Verified Rider
SALLY LAKER
"Easy and efficient way to book. Excellent journey in pleasant compny"
12 Oct 2013
Verified Rider
PAUL KELLY
"An excellent service."
30 Sep 2013
Verified Rider
REBECCA BATE
"Very nice driver."
14 Sep 2013
Verified Rider
SARAH SMART
"Excellent service and safe, confident driver. Definitely use again and would recommend to others. "
24 Jul 2013
Verified Rider
ELIZABETH K WALLACE
"Great service--very nice to have the peace of mind to book in advance."
09 Jul 2013
Verified Rider
NIGEL FLEEMAN
"Excellent service. I will have not hesitation using it again and recommending it highly."
05 Jul 2013
Verified Rider
MARTIN SMYTH
"Excellent customer service"
21 Apr 2013
Verified Rider
DEAN LA-VEY
"Superb service and will use again on return journey. "
31 Mar 2013
Verified Rider
GEOFF MURRAY
"Excellent service - would definitely use this taxi company again!"
17 Jan 2013
Verified Rider
DANIEL ADAMS
"On time and simple to book, what more do you need."
14 Jan 2013
Verified Rider
MRS MELANIE FOX
"Rob was very punctual, good value and friendly will definitely use his services again. "
11 Nov 2012
Verified Rider
TOM GAYNOR
"Rob was bang on time, helpful, reliable and got me to and from the airport on time. Exactly what I was looking for! Would use again and recommend. "
08 Oct 2012
Verified Rider
PHILIP GIBBARD
"Rob provided an excellent service. Collecting us in exceptionally adverse weather conditions when no other taxi firms would consider it. Would highly recommend."
03 Mar 2018
General Feedback
DAFFEY
"We did not thank your driver who took us to Gatwick last Thursday morning,we rushed off as there had been a delay due to traffic.
Tony was very good ,and we were in good time.
We are very happy to recommend your service."
19 Aug 2017
General Feedback
LARA
"First time user of Rob's taxis. Brilliant, kept me informed at all times, turned up on time, great service. Will definitely use again!"
31 Jul 2017
General Feedback
CANDI
"Absolutely fantastic service - great communication, very very reliable. friendly service, great drivers (and im a bit of a nervy passenger) really good prices! Will always recommend!!!!"
10 Feb 2016
General Feedback
AVRIL MONKS
"I WAS CHARGED £3.10 CARD FEE THAT I WASN'T ADVISED OF PRIOR TO PAYING WITH MY CREDIT CARD SO HAVE HAD TO CANCEL THE BOOKING AND SORT OUT PAYMENT WITH CASH. £3.10 IS EXCESSIVE AND SHOULD BE POINTED OUT AT THE PAYMENT OPTION POINT."
22 Jan 2016
General Feedback
LIZA MORRIS
"Do you wish you could increase your online leads? We have helped a lot of businesses thrive in this market and we can help you! Simply hit reply and I’ll share with you the cost and the benefits.
"
27 Jun 2014
General Feedback
HAROON
"nice good work"
29 Apr 2013
General Feedback